Return Policy

Lyfe's Lemonade Return Policy

Thank You for Choosing Lyfe's Lemonade

At Lyfe's Lemonade, we strive to ensure every sip brings joy and satisfaction. However, if something doesn't go as planned, here’s how we address returns and refunds for our Original, Strawberry, and Mango Lemonade.

Return Eligibility

Due to the perishable nature of our products, we do not typically accept returns once products have been delivered. However, we are committed to your satisfaction and offer solutions in specific situations:

Damaged or Defective Products: If your lemonade arrives damaged or defective, please contact us within 48 hours of delivery. We require photo evidence to process a replacement or refund.Incorrect Orders: If you receive an incorrect order, notify us within 48 hours. We will send the correct product at no additional cost.

Preventing Misuse of Return Policy

We are dedicated to fair practices but must protect against policy abuse:

Consumed Products: We generally do not accept returns or refunds for significantly consumed products (more than 25%). However, we handle cases involving excessive consumption on a case-by-case basis, ensuring fairness and understanding.Repeated Returns: We monitor returns for abuse and may limit returns or exchanges, particularly for those repeatedly misusing our policy.

How to Initiate a Return

Contact Us: Reach out via our customer service email or phone provided on our website. Provide Details: Include your order number and the condition of the product. Photo Evidence: Attach photos to help us assess the issue.

Processing Returns and Refunds

Refunds: If eligible, refunds are processed to the original payment method within 7-10 business days. Replacements: Approved replacements are shipped at no extra cost.

Feedback

Your feedback is invaluable. It helps us improve and meet your expectations. Please let us know your thoughts on our products and return policy.

Contact Information

For questions or to initiate a return, please contact our customer support team available through our website.

Please Note:

This policy is subject to updates to reflect changes in our operations or in response to customer feedback.

Ensuring a Positive Experience

We aim to provide a positive experience with every bottle of Lyfe's Lemonade. We appreciate your understanding as we balance protecting our business interests with providing excellent customer service. We believe in the honesty and integrity of our customers and anticipate this policy will foster responsible use.

For any clarifications or concerns about our return policy, please don’t hesitate to contact our support team.